Privacy Policy

Effective Date: 7/21/2025

1. Introduction

ScreenSnapr (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to personal data we collect when you use our screenshot sharing service, including when you visit our website, use our applications, or otherwise interact with us.

2. Data Controller

For the purposes of applicable data protection laws, ScreenSnapr is the data controller of your personal data. If you have any questions about this privacy policy or our data practices, please contact us using the details set out below.

3. Personal Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

3.1 Identity Data

Includes email address, username, and any other identifier you may use when accessing our service.

3.2 Technical Data

Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our service.

3.3 Usage Data

Includes information about how you use our service, including the screenshots you upload, the frequency of use, and other usage patterns.

3.4 Payment Data

We do not directly collect or store payment information. All payment processing is handled by our third-party payment processor, Stripe, in accordance with their privacy policy.

4. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

  • Direct interactions: You may give us your identity data by filling in forms or by corresponding with us by post, phone, email or otherwise.
  • Automated technologies or interactions: As you interact with our service, we may automatically collect technical data about your equipment, browsing actions and patterns.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal obligation
  • Where you have given us consent to do so

5.1 Purposes for Which We Will Use Your Personal Data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.

Purpose/ActivityType of DataLawful Basis
To register you as a new customerIdentityPerformance of a contract
To process and deliver your orderIdentity, UsagePerformance of a contract
To manage our relationship with youIdentity, UsagePerformance of a contract, legitimate interests
To make suggestions and recommendations to youIdentity, Technical, UsageLegitimate interests

6. Payment Processing

We use Stripe, Inc. ("Stripe") as our payment processor. When you make a payment:

  • Your payment information is transmitted directly to Stripe and is not stored on our servers
  • We only receive confirmation of successful payments and your email address from Stripe
  • Stripe's collection and use of your personal data is governed by their Privacy Policy, available at https://stripe.com/privacy
  • We recommend that you review Stripe's Privacy Policy to understand how they handle your payment data

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Request access to your personal data (commonly known as a “data subject access request”)
  • Request correction of the personal data that we hold about you
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data to another party
  • Right to withdraw consent where we are relying on consent to process your personal data

If you wish to exercise any of the rights set out above, please contact us using the details provided below.

10. Third-Party Services

We may use third-party service providers to help us operate our business and the service, including:

  • Stripe: Payment processing services
  • Cloud Storage Providers: For storing and serving screenshots
  • Analytics Services: To understand how our service is used
  • Hosting Providers: To host our website and applications

These third-party service providers have access to personal data needed to perform their functions but may not use it for other purposes. Each third-party service provider has their own privacy policy, and we encourage you to review them.

11. International Transfers

We may transfer your personal data to countries other than your country of residence. When we do so, we ensure that appropriate safeguards are in place to protect your personal data in accordance with this privacy policy and applicable data protection laws.

12. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

13. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@screensnapr.com

Address: [Your Business Address]

Data Protection Officer: [DPO Contact Information]

You have the right to make a complaint at any time to the relevant data protection authority in your jurisdiction. However, we would appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.